Wells Fargo Dealer Services.
Get Wells Fargo Dealer Services Login, Payoff and Bill Pay help, and see customer service phone numbers and addresses.
Everything you need to know about Wells Fargo Dealer Services and the Wells Fargo eServices system.
What is Wells Fargo Dealer Services?
Wells Fargo & Company is an American international banking services company headquartered in San Francisco, California. It is the world’s 2nd largest bank by market capitalization, and the 3rd largest bank in the U.S. by assets.
Wells Fargo Dealer Services, is a sub-division of Wells Fargo Bank, and is one of United States’ leading auto lenders. The company offers financial services that are specifically designed for the car dealer community.
Wells Fargo Dealer Services provides auto financing, real estate, and floor plan financing, and commercial banking services to help car dealerships to function efficiently. Wells Fargo Dealer Services works with around 14000 auto dealers nationwide.
Wells Fargo Dealer Services Customer and Consumer Support.
The Wells Fargo Dealer Services customer service phone number is: 1-800-289-8004.
The customer support phone line is open from Monday – Friday, 5:00 am – 7:00 pm Pacific Time.
Wells Fargo Dealer Services borrowers can also email the customer service via this email form.
Wells Fargo Dealer Services – Dealer Support.
Wells Fargo Dealer Services phone number for dealers support is: 1-888-937-9997
The dealer support line is open from: Monday – Friday 5:00 am – 7:00 pm Pacific Time
You can also email the Wells Fargo Dealer support via this email form.
Wells Fargo Dealer Services Headquarters.
The Wells Fargo Dealer Services Corporate Office address is:
Wells Fargo Dealer Service
PO Box 25341
Santa Ana, CA 92799
Wells Fargo Dealer eServices.
With Wells Fargo eServices, consumers can manage a loan easily, online.
How it works:
Register for eServices to access Wells Fargo Dealer Services auto loans online 24/7.
Sign on to make a loan payment, view your loan payments and transaction history, request a loan payoff quote, update your account information, all from your desktop computer.
Customers can also can register for eStatements. You can then access up to a year of online statements and can download or print all statements, as you wish. You will also receive an email, when your monthly loan statement is available.
The Wells Fargo eServices system also enables you to enroll in the Automatic Loan Payment (ALP) program. With the Automatic Loan Payment, Wells Fargo will debit your bank account each month free of charge. There is no sign-up fee for ALP and you cancel the automated payment online, when you wish.
The Wells Fargo Dealer eServices Sign In page can be found here.
The Wells Fargo Dealer eServices Registration page is found here.
Wells Fargo Dealer Services Sign In/Login Help.
If you having problem signing in, then please bear in my mind that both your Login ID and your Password are case sensitive. Please make sure that you CAPS LOCK button is off on your keyboard.
I Forgot My Wells Fargo Dealer eServices User ID.
Visit the Forgot ID page.
You must enter your Social Security Number and Loan Number and click the Submit button, to retrieve your User ID. An email containing your User ID will be sent to your email address after you click Submit. The email may take a few minutes to arrive in your inbox.
I Forgot my Wells Fargo Dealer eServices Password.
Visit the Forgot Password.
Enter your User ID and Loan Number in the correct box, then click the Submit button. You will then receive an email confirming your request. This is also the procedure, if you want to change your password. If you have any problems, then call Wells Fargo Dealer Services Customer Service at 1-800-289-8004.
My Wells Fargo Dealer eService Account is Locked.
Visit the Login Help page.
Enter your User ID and Loan Number in the correct boxes, then click the Submit button. An email confirming your request will be sent to your email, with instructions for unlocking your account.Call Customer Service at 1-800-289-8004, if you continue to have problems with logging in to your eServices account.
Wells Fargo Dealer Services FAQ:
Does Wells Fargo Dealer Services offer online bill pay?
Yes, you can pay Wells Fargo Dealer Services online directly with an eServices account. Go to the Wells Fargo Dealer Services website at eservices.wellsfargodealerservices.com.
How can I sign into my Wells Fargo Dealer Services account online?
Sign in to your Wells Fargo Dealer Services account online on eservices.wellsfargodealerservices.com.
Can I access my account or pay Wells Fargo Dealer Services from my phone or tablet?
Wells Fargo Dealer Services does not yet have a mobile app.
How can I contact customer support for Wells Fargo Dealer Services?
Wells Fargo Dealer Services offers customer support for dealers and borrowers here.
You can also contact Wells Fargo Dealer Services on the phone number: 1-800-289-8004.
How can I get a Wells Fargo Dealer Services Payoff Quote?
Please visit the Wells Fargo Dealer Services Payoff page.
To get a payoff quote for a Wells Fargo Dealer Services loan, you must submit this information:
- Account Number: (ten-digit account number)
- Requestor: Are you a Borrower, Financial Institution or a Dealer
- Reason for payoff request: Is it a Trade-In, for Refinancing, an Insurance claim or a simple Payoff.
How do I make payments on my loan?
Wells Fargo Dealer Services offers a variety of payment options:
- Automatic Loan Payment (ALP).
- Online payment. Payments can be made through eServices from your checking or savings account.
- Check or money order payable to Wells Fargo Dealer Services can be sent to this address:
Wells Fargo Dealer Services
PO Box 17900
Denver, CO 80217-0900
- Telephone payment made from your checking or savings account can be made by calling 1-800-289-8004. There is a $6 fee for an automated telephone payment, and a $12 fee for an agent-assisted telephone payment.
- Wells Fargo branch Payment at any Wells Fargo banking location. There is noo charge, and a Wells Fargo account is not required.
- Bill payment through your financial institution.
- MoneyGram Payments are accepted at nationwide MoneyGram offices. The Receive Code is 1812. Fees apply.
- Western Union Payments are accepted at nationwide Western Union offices. You will need the Western Union City Code CATX, and State Code TX. Fees apply.
How do I sign up for the Automatic Loan Payment (ALP) program?
Sign on to eServices and select the “Automatic Loan Payment” option under Payments. Select new, change, or cancel transaction. Submit the necessary information. Accept the Terms, Conditions, and Agreements and submit your ALP request.
How do I change my Wells Fargo loan due date?
To request a change to the payment due date on your Wells Fargo Dealer Services loan, sign in to eServices and select the Due Date Change tab under Account Management. Then submit your request online.
How do I change my address on the Wells Fargo eServices website?
To change your address in the Wells Fargo Dealer Services system, please :
- Sign on to eServices or register today
- Select Account Profile from the Account Management menu
- Make the appropriate changes as needed
- Click Submit
What do I need to take my vehicle out of the country?
If you want to take your financed vehicle out of the country, you need a signed authorization from Wells Fargo Dealer Services, which must be kept in the vehicle at all times. Cars may be taken to Mexico or Canada.
Please mail or fax documentation to:
Wells Fargo Dealer Services
PO Box 168048
Irving, TX 75016-8048
Please allow three to five business days for processing from the date that we receive the required documentation.
How do I provide evidence of insurance?
You can provide evidence of insurance by mail, fax or online:
Wells Fargo Dealer Services
Insurance Service Center
PO Box 29296
Phoenix, AZ 85038-9296
Please share your experiences, praise or complaints about Wells Fargo Dealer Services, in the comment section.